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donnaclaire

Creative, strategic and AI-forward.

 

Two decades leading high-performance, globally distributed teams and shaping digital experiences for brands across North America, Europe, Asia Pacific and India. I turn complex, cross-regional challenges into clear, human-centered design. I also build the AI tools, skills and training that help teams work faster and smarter. I’m a consensus builder and a hands-on contributor who delivers data-backed results: stronger performance, leaner operations and growth.

 

  • Global Digital Design Leadership
  • UX Strategy & Design
  • AI Enablement & Agentic Experience Design
  • Design Thinking & Problem Solving
  • Team Leadership & Mentoring
  • Product & Project Management
  • Cross-regional, Cross-functional Collaboration
 

 

 

EXPERIENCE
 
VP, User Experience & Design · Global Head of Digital Design
Revantage Global, a Blackstone Company · Mar 2021 – Present

 

I set the design vision for a worldwide organization, leading digital experience across North America, Europe, Asia Pacific and India within the Blackstone real estate ecosystem. I’m building a design practice that is global in reach, human at its core and increasingly powered by AI.

 

  • Lead a globally distributed team of UX designers, developers and end-user support professionals across four regions.
  • Set global design standards so every partner gets a cohesive, world-class experience in every market.
  • Develop and execute an experience strategy aligned to business goals across the portfolio.
  • Created RAI (Revantage AI), a portal where employees share and request AI skills, agents and workflows.
  • Wrote and designed AI skills for enterprise branding, so teams produce on-brand work consistently and at speed.
  • Write, manage and share AI prompts, and lead AI training that builds adoption across the organization.
  • Partner with technology teams to embed user-centric design in global product development.
  • Designed and launched a partner engagement model and self-service portal that puts customers first and decisions on data.

 

Head of Creative & UX
Enova International · Apr 2010 – Mar 2021

 

For over a decade, I led creative strategy and user experience for a global brand, driving consistency across channels and markets.

 

  • Shaped global brand identity across channels, markets and platforms, strengthening recognition and loyalty.
  • Led cross-functional teams of designers, researchers, developers and engineers.
  • Directed budgets, resources and schedules to deliver on time with higher quality.
  • Built the project intake and management system, with weekly KPI reporting and prioritization.
  • Championed continuous gains in usability, accessibility and product differentiation.

 

Creative Director
BlueStar Energy · June 2007 – Apr 2010

 

I delivered bold, innovative creative in a highly regulated industry, without compromising compliance, quality or brand.

 

  • Led creative strategy and execution for campaigns and brand experiences within regulatory guidelines.
  • Managed projects from concept to completion, on time and on standard.
  • Partnered with cross-functional teams to keep messaging consistent across digital and traditional channels.
  • Stayed hands-on, designing visual assets and developing content.

 

Brand & Marketing Manager
McNeese State University · Nov 2004 – June 2007

 

I grew the university’s visibility, reputation, enrollment and engagement, including through the challenges of Hurricanes Katrina and Rita.

 

  • Built brand and marketing strategies that increased enrollment and engagement.
  • Led digital campaigns across social, email and content marketing, with measurable results.
  • Oversaw brochures, websites and advertising while protecting brand standards.
  • Used market research and data to guide strategy and optimize campaigns.
 

 

EDUCATION & CERTIFICATIONS

 

  • AI for UX Design, Designlab, 2026
  • Human-Computer Interaction for User Experience Design, MIT Computer Science & AI Lab, 2020
  • Design Thinking: Creating Better User Experiences, Harvard Extension School, 2017
  • B.S., Psychology (Behavioral Research), McNeese State University, 2004
Whether it’s a brand, a product or a team,
I’ll help you design a bold path forward.

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